horas123 Casino & Sportsbook Service Notice
We at horas123 operate an online gaming and sportsbook platform available only where local law permits. This page sets out the legal framework within which we offer our services, the responsibilities of users, and the jurisdictions we do and do not serve. Our platform is not licensed in every country, and we do not accept users from jurisdictions that prohibit online wagering.
Our horas123 service is accessed primarily through mobile devices—Android (APK app) or iOS (web browser). When you register, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place bets on Liga 1, Piala AFF, Champions League, or our live-dealer tables, you agree to the legal terms outlined here. We process all account data through encrypted connections and store it in compliance with applicable law in your jurisdiction.
This notice is not a marketing document. It explains our legal obligations and yours.
Service availability and jurisdiction on horas123
Where we do and do not operate
We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access and use of horas123 comply with the laws of their own jurisdiction. If you access horas123 from a country or region that restricts or bans online gambling, you do so at your own legal risk and we are not liable for any enforcement action taken against you.
Our platform is available in supported jurisdictions across Southeast Asia, including users accessing from Jakarta, Surabaya, Bandung, and Medan. We do not target, advertise to, or knowingly accept users from jurisdictions where such service is unlawful. If we discover that a user is accessing horas123 from a prohibited jurisdiction, we reserve the right to suspend or close that account and forfeit any outstanding balance in accordance with our terms of service.
Account eligibility and verification on horas123
To register on horas123, you must be of legal age in your jurisdiction and not subject to any legal prohibition on gambling. We require Know-Your-Customer (KYC) verification before you can deposit or withdraw funds. When you sign up via the Android app or iOS browser, we ask for your email, phone number, full name, and date of birth. You must provide accurate information. False or misleading details may result in immediate account suspension and forfeiture of funds.
Once you complete KYC, we send a verification code to your phone. You must enter this code to confirm your identity. We store your verified identity on encrypted servers. We do not share this information with third parties unrelated to account management, payment processing, or legal compliance. If we cannot verify your identity, we will not process your withdrawal request and your account may be closed.
Deposits, withdrawals, and payment accountability
We process deposits and withdrawals through nine Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. When you deposit via mobile banking or local payment Virtual Account, we generate a temporary account reference. Once we confirm receipt, your funds appear in your horas123 wallet within minutes. You are responsible for ensuring the payment method you use belongs to you—we do not refund deposits made from accounts you do not own.
Withdrawals are subject to a review window. Our compliance team verifies your request within one business day. If your account shows unusual activity (rapid deposit-and-withdrawal cycles, bets placed during known server outages, or patterns consistent with account testing), we may delay your withdrawal for up to seven days pending investigation. Once approved, funds are sent back to your original payment method. We do not process withdrawals to payment methods other than the one you deposited from.
- Deposit disputes: If you believe a deposit was not credited, contact our support team within 48 hours. We will investigate with your payment provider and restore funds if warranted.
- Withdrawal rejections: We may reject a withdrawal if your account fails re-verification, if the amount exceeds limits set by your payment provider, or if KYC is incomplete. You will be notified of the reason.
- Payment method liability: You are solely responsible for the security of your online payment, e-wallet, mobile banking, local payment, online payment, or bank account. We do not store your payment credentials. If your account is compromised, contact your payment provider and horas123 support immediately.
Your responsibilities and our commitments on horas123
What you must comply with
By using horas123, you confirm that you are not prohibited by your local law from accessing online gaming platforms. You confirm that any funds you deposit are your own and are not proceeds of illegal activity. You accept that sports betting, live casino games, slots, and esports markets involve financial risk and that outcomes are determined by chance or the performance of third parties outside your control.
You must not use horas123 in a way that violates the laws of your jurisdiction or that infringes on our platform's terms of service. You must not attempt to manipulate odds, collude with other users, abuse bonuses, or engage in account farming. You must not use automated tools to scrape data from horas123 or to place bets on your behalf. Any such activity will result in permanent account closure and forfeiture of all funds.
Our data and privacy commitments on horas123
We keep your personal data secure through encryption, access controls, and regular security audits. We do not sell your information to advertisers or data brokers. We share your data only with payment processors (DANA, e-wallet, mobile banking, etc.), our banking partners, and our legal/compliance team as required by law. Our servers are located in Singapore and Indonesia, so your data may transit between these countries. We encrypt all transfers and comply with Indonesian data-protection law (Law No. 27 of 2022).
We retain your account data indefinitely to comply with legal and tax obligations. You may request data deletion, but we will retain anonymized betting history and payment records for seven years per Indonesian financial law. Your password is hashed before storage—we never store your plain-text password. If you forget it, we send a reset link to your registered email.
Limitations of liability on horas123
We provide horas123 on an "as-is" basis. We do not guarantee uninterrupted access. If our platform is unavailable due to maintenance, technical failure, or force majeure (natural disaster, war, pandemic), we are not liable for losses you incur. You acknowledge that online betting carries inherent risks including network latency, server crashes, and payment processing delays.
If you have a legal question or dispute regarding horas123, contact our support team. We respond to inquiries within five business days. Our operators are based in Jakarta and can communicate in Indonesian and English. For formal legal correspondence, submit your notice in writing and we will escalate it to our legal department for response within 14 days.
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