horas123Privacy Policy

This page describes what we collect when you use horas123 and how we keep that data protected. Our platform operates across supported jurisdictions in Southeast Asia. When you register, deposit, or place bets on horas123, we collect personal information and activity logs. We store these securely and process them only for the purposes outlined below.

Our horas123 service is accessed primarily via Android app (APK) or iOS browser on mobile phones. When you log in on your phone, enter payment details, or receive push notifications, we handle your data through encrypted connections. We do not sell your information to advertisers or third parties unrelated to your account management and legal compliance.

We are committed to transparent data handling. This policy explains our practices in plain language so you understand what information we collect, how we use it, and what rights you have.

What data we collect on horas123

Account registration and KYC verification

When you register on horas123, we collect your email address, mobile phone number, and a password you create. We ask for your full name and date of birth to verify your identity. This Know-Your-Customer (KYC) process is required by Indonesian law. We send a one-time verification code to your phone—once you enter this code, your account is confirmed and you can deposit funds.

We store your KYC details in encrypted form on our servers. We do not share this information with marketing agencies or data brokers. We keep it only for account verification, fraud prevention, and compliance with local regulations. If you forget your horas123 password, we send a reset link to your email—never ask you to reveal your password via phone or support chat.

Payment and deposit data on horas123

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the payment method, amount, timestamp, and confirmation status. We generate a unique reference number for each transaction so we can match your deposit to your account automatically.

We do not store your actual bank account number or wallet credentials. Payment processors (mobile banking, local payment, etc.) handle those details directly. We receive only a confirmation that your deposit succeeded. We keep deposit records on our horas123 servers for seven years to comply with Indonesian financial record-keeping laws.

Virtual accounts: For online payment and e-wallet virtual account deposits, we generate a temporary account number valid for a single transaction. We discard it after payment confirmation and do not store it long-term.

Betting activity and withdrawal requests

We record every bet you place on horas123—match details, odds, stake, timestamp, and result. We log these to your account dashboard so you have a complete history. This allows you to verify all your activity and dispute any errors. We also track your withdrawal requests: the amount, payment method, date, and approval status.

We retain this data indefinitely to prove compliance with regulations and to help resolve disputes. If you request a withdrawal and our compliance team flags a transaction as unusual, we may ask for additional information (such as proof of payment method ownership). This is standard anti-fraud practice across Indonesian financial services.

Device and usage data

When you use the horas123 Android app or iOS browser, we log your device type, IP address, and how you interact with our platform. This helps us detect fraud and improve performance. If you enable push notifications, we record when you receive them and whether you open them. We track which sports (Liga 1, Piala AFF, badminton) and games you view most often so we can tailor the home page to your interests.

We use cookies and similar tracking technologies to remember your login status and preferences. On iOS, you can disable cookies in your browser settings. On Android, you can clear app cache and cookies through your phone settings. Disabling these may affect your experience but will not prevent you from using horas123.

How we use and protect your data on horas123

Our data processing and third-party partners

We use your data for the following purposes: to process your deposits and withdrawals, verify your identity, settle your bets, detect fraud, and comply with Indonesian law. We share data only with third-party processors essential to these functions—payment gateways (DANA, e-wallet, mobile banking, etc.), our banking partner for local payment and online payment virtual accounts, and our legal compliance team.

We do not share your personal data with advertisers, social media platforms, or third-party analytics companies. Our servers sit in Southeast Asia (primarily Singapore and Indonesia). This means your data may transit between these countries during processing. We ensure all transfers are encrypted and comply with data-protection standards.

Data security on horas123

We encrypt all data in transit using HTTPS (SSL/TLS protocols). Your password is hashed before storage, meaning we never store your actual password—only a one-way mathematical representation. If our system is breached, attackers cannot recover your real password. We perform security audits quarterly and update our defenses as threats evolve.

We limit employee access to your data. Only our compliance and support teams can view your account details, and only to resolve specific issues. Our engineers can see anonymized usage data but cannot view your bets or payment history without explicit authorization.

Data retention: We keep KYC records and betting logs indefinitely. Payment records (e-wallet, mobile banking, local payment transfers) are retained for seven years per Indonesian financial law. You can request account deletion anytime—we will anonymize your personal data while keeping betting history for legal compliance.
Breach notification: If we discover unauthorized access to your account or our servers, we notify you within 48 hours via email and phone. We also report the breach to the Indonesian regulator and provide guidance on protecting your account.
Your rights: You have the right to access your data, correct errors, and request deletion (subject to legal holds). You can contact our support team at any time to exercise these rights.

Cookies and push notifications on horas123

Our horas123 app uses cookies to store your login session and remember your preferred sports (Liga 1, Piala Indonesia, Piala AFF, badminton). Cookies expire after 30 days of inactivity—then you must log in again. You can disable cookies in your browser or app settings, but this may log you out frequently.

Push notifications alert you to match updates, bet results, and withdrawal approvals. We send these only if you enable them in your account settings. You can disable notifications anytime without affecting your ability to use horas123. Notifications are sent from our servers in Jakarta, Surabaya, Bandung, or Medan depending on traffic load.

Note: We do not use cookies to track you across other websites. Our tracking is limited to horas123 services and helps us improve app performance, not to profile you for advertising.

Your jurisdiction and data laws

Our horas123 platform is available only where local law permits. If you access horas123 from a jurisdiction that restricts online gambling, you do so at your own legal risk and we are not responsible for enforcement action against you. We comply with Indonesian data-protection laws (Law No. 27 of 2022) and, where applicable, global standards such as GDPR for users in jurisdictions requiring it.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about this privacy policy, contact our support team at horas123 via email. We respond to data-subject requests (access, deletion, correction) within 30 days.