horas123 Terms of Use
When you join horas123, you agree to these terms of use. We set out our commitments, your obligations, and how disputes are resolved. Our terms apply to all users accessing horas123 via Android app, iOS browser, or desktop web platform.
These terms cover account registration, deposits and withdrawals, sports betting and casino game rules, bonus eligibility, data handling, and dispute resolution. We update our terms periodically to reflect changes in our service or applicable law. We notify users of material changes via email or an in-app notice.
This page outlines the key conditions you accept when using horas123. If you have questions about any term, our support team responds within one business day.
Account registration and eligibility on horas123
To use horas123, you must create an account. We ask for your email, password, phone number, and basic identity information. You agree that all information you provide is accurate and current. If your information changes, you must update it in your account settings.
When you register, we send a one-time verification code to your phone. You must complete this KYC (Know-Your-Customer) verification before you can place bets or withdraw funds. This verification is required by Indonesian law and helps us prevent fraud and money laundering.
We reserve the right to reject account applications or suspend accounts that violate our terms. Common reasons for suspension include: providing false information, using multiple accounts, engaging in fraudulent activity, or attempting to manipulate odds or game outcomes.
Deposits, withdrawals, and payment methods on horas123
We accept nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. You must use a payment method registered in your name. We do not accept deposits from third-party accounts or payment methods.
Deposits are processed instantly for mobile wallets (mobile banking, local payment, online payment, e-wallet, mobile banking) and within one business day for bank transfers and local payment. Once your deposit is confirmed, funds appear in your horas123 balance immediately. We do not charge deposit fees.
When you request a withdrawal, our compliance team verifies your account. This review typically takes a few hours on business days. Once approved, we process your withdrawal to your original payment method. Bank transfers may take one to two business days depending on the receiving bank. Mobile wallet transfers typically arrive within hours. We charge no withdrawal fees.
During Idul Fitri, Idul Adha, and Imlek, some banks experience longer processing times. We recommend requesting withdrawals a few days before major holidays to ensure timely receipt.
Sports betting and casino rules on horas123
Our horas123 platform offers sports betting on Liga 1, Piala AFF, Champions League, Premier League, badminton, and other tournaments. We also offer live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways).
Sports bets are settled based on official match results. We use data from authoritative sports bodies to determine outcomes. If a match is abandoned, postponed, or voided, we void related bets and return stakes to your account. game information are updated continuously during matches, and we lock odds at the moment you confirm your bet.
Casino games use certified random-number generators. We test our slot games and live-dealer games regularly to ensure fairness. Our blackjack, roulette, and baccarat tables are operated by licensed dealers broadcasting from multi-camera studios.
Winning bets and casino payouts are settled within hours of the result being confirmed. You can view all settled bets and payouts in your account transaction history.
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1
Place your bet or game stakeAction
On horas123, select your market, odds, or game, and confirm your stake. Odds are locked at confirmation.
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Match or game concludesResolution
For sports bets, the official result determines the outcome. For casino games, the result is generated and displayed immediately.
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We settle your betSettlement
Winning bets are settled to your account within hours. You can withdraw settled winnings immediately.
Our policy on data, disputes, and jurisdiction on horas123
Data privacy and account information
We at horas123 protect your personal data. Your email, phone, password, and banking information are stored securely using encryption. We do not sell or share your data with third parties without your explicit consent. We use your data only to verify your account, process your transactions, and improve our service.
We keep your transaction history (bets placed, deposits, withdrawals, results) for a minimum of three years for compliance and audit purposes. You can download your full account history from your dashboard anytime.
If you forget your password, we send a reset link to your email. Click the link, set a new password, and log in. We do not store your old passwords—only a secure hash of your current one.
Dispute resolution and customer support
If you have a complaint about a settled bet, a payment delay, or any other service issue on horas123, contact our support team. We respond to all complaints within one business day via email.
When you submit a dispute, we review your account history, the bet or transaction in question, and relevant game rules or sports data. We make a determination and communicate the outcome within three business days. If you disagree with our decision, you may escalate to our management team, who conduct a second review.
We aim to resolve payment disputes within seven business days. If a deposit did not arrive in your horas123 account, we trace the transaction with the payment processor and either refund your funds or credit your account.
Jurisdiction and applicable law
Our horas123 services are available only where local law permits. Users are responsible for verifying that access and use of our platform comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
These terms are governed by the laws applicable in the jurisdictions where we operate. Any dispute arising from your use of horas123 will be resolved according to those laws. We reserve the right to refer disputes to local regulatory authorities or courts if required.
If you are in Jakarta, Surabaya, Bandung, or Medan, or any other supported jurisdiction, your use of horas123 indicates your acceptance of these terms. If you do not agree with any term, you may close your account and stop using our platform.
Related guides
These terms form the basis of your relationship with horas123. By accessing our platform, registering an account, and placing bets or playing casino games, you agree to be bound by these terms. We reserve the right to modify these terms at any time. Material changes will be communicated via email or in-app notification, and continued use of horas123 after such notification constitutes your acceptance of the updated terms.
If you have any questions about these terms, or if you need clarification on any point, contact our support team. We are available during business hours and respond to all inquiries within one business day.
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